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frequently asked questions


As per policies of the PROCOLOMBIA tourism campaign, the email address provided only responds to inquiries in English and Spanish.

According to Article 25 of Law 769 of 2002, driver's licenses issued in another country that are valid and which are used by tourists or individuals in transit on national territory will be considered valid, allowing them to be used to drive legally in Colombia. Therefore it is important that you ensure your driver's license is valid and in good standing prior to your visit.

For more information concerning procedures related to entering the country, we invite you to visit our official tourism site, where you can find recommendations and information that you may find helpful before arriving in the country, during your stay, and upon departure.

Because it is part of a PROCOLOMBIA institutional campaign, this material cannot be provided for direct commercial use. We recommend using images on Flickr by contacting the rights-owners of that material, which is quite varied. You can do so at the following link:

This is the medium for general information on tourism in Colombia. As your request is  related to PROCOLOMBIA but is not handled by this department, we request that you  ask your questions through our FAQ service:

We recommend exchanging dollars and other foreign currencies for pesos at authorized money exchange houses in airports, hotels and banks. You should never exchange currency on the street. We recommend consulting the website of the newspaper Portafolio ( for official daily dollar exchange rates.

Electricity VOLTAGE is 110 V AC at 60 Hz (110V AC, 60Hz). On industrial premises or for specific uses it is 220 V of alternating current at 60 Hz  (220V AC, 60Hz). It is easy to find voltage adapters and tension regulators, but it is always advisable to check the technical specifications of devices that you want to use in Colombia

The only required vaccination is for yellow fever and tetanus if you are planning on visiting areas in the jungle  or national parks. These must be applied at least 15 days before travelling to our country. If you are travelling to urban areas you don't require any vaccines at all.

According to the latest reports prepared by organizations and institutions such as The Colombian National Police, BBC News, the National Security System of Mexico and IMD Competitiveness Yearbook, Colombia has improved significantly in terms of safety, national security, and the peace process. This continued growth has led to a strengthening of the national economy, which in turn contributes to global economic growth. Similarly, recent macroeconomic stability and strong economic performance in our country suggest that, in the long-term, Colombia will have experienced the fastest and soundest economic growth in the region (The Economist, 2014). Key data show that security in Colombia surpasses that of many countries in the region. We invite you to read the latest reports on national and global security on sites like: , or 

You can visit Colombia year-round, but rainy seasons usually occur between April and June and between September and November. Due to its tropical climate, the rainy season in Colombia often means brief rainstorms are followed within minutes by beautiful sunshine and blue skies. Similarly, due to Colombia's geographical location, coastal areas do not experience hurricane seasons, so we highly recommend you visit all of our fascinating tourist destinations at any time of year. You can explore these destinations in detail by visiting our official tourism website: 

Foreign citizens who remain in Colombia for more than 60 days will have to pay a departure tax at check-in with the airline in the amount of around US$38 or 68,000 Colombian pesos, depending on that day’s exchange rate.

If for some reason the departure tax has been charged to the ticket and the customer is exempt, he/she may request reimbursement of this money from the airline, which must carry out the required procedures of reimbursement prior travel.

We wish to inform you that as of January 15, 2012 the airport tax is US$35.00 (Thirty-five US dollars), which may be paid in US dollars or Colombian pesos. The value in Colombian pesos is adjusted every 15 days, on the 14th and the 28th of each month, according to the daily exchange rate. At this time, the value is included in the plane ticket. For more information visit or call the Airport Services Office at (57 1) 425 1000.

CITUR (Tourist Information Center) is a comprehensive system for the management of tourism statistics in Colombia. The Center monitors industry trends and generates data for the formulation, assessment, monitoring and coordination of policies for the development of the sector, making use of information technology.

Regarding statistics in international reports, we invite you to visit where you'll find "See Special Report" for each of the different sectors. ”Tourism” is the first sector to appear in the report results—all you have to do is click! Or view it directly at the following link:

You need to contact the office of National Parks of Colombia: Cra. 10 No. 20 - 30 Bogota - Colombia, PBX (57 1) 353 2400, Email:

Or through the website by clicking the Ecotourism link and choosing the region and the park in which you would like to stay. There you'll find information on:

a. How to get there

b. Ecotourism activities

c. Ecotourism services

d. Entry fee

e. Information and reservations

f. Ecosystems

g. Fauna

h. Flora

i. Hydrography

j. Communities

k. Environmental services

You can also find tour operators that are likely to have packages, promotions or relevant information.

To begin the process of authorization for use of material owned by the entity and the campaign "Colombia is magical realism", you must fill in the form attached below. Information that does not apply to a foreign company must be filled with the abbreviation N/A. You must also attach scanned images of the documents to the certificates requested in the other attached document. (If this is a document that exists only in Colombia, you must send us the equivalent for your country). Correct receipt of the documents and information requested does not guarantee at any time the approval for the requested material.

The physical material for our destinations is used exclusively for international distribution in tourism trade fairs and events, along with travel agencies or wholesalers that promote our country abroad, so unfortunately we cannot provide the required material. According to the latest PROCOLOMBIA guidelines, the authorization process for the use of materials owned by the entity and the "Colombia is magical realism" campaign must be done by prior registration as a supplier to PROCOLOMBIA and the foreign trade trust, Fiducoldex, for which you must send the complete information requested in the attached document. Once you send us the information, we will begin the process of authorizing the use of the material. Should the content of the application not be approved, you will receive notification.

All physical material concerning our destinations is for exclusive use and  international distribution in trade fairs and events, along with travel agencies or operators who promote our country abroad. Unfortunately therefore we cannot supply the material you request.

The latest PROCOLOMBIA guidelines state that the process for the authorisation of material belonging to the entity and to the campaign  "Colombia is magic realism" must be made with prior inscription as a supplier of PROCOLOMBIA and the trust for the country's foreign trade, Fiducoldex, for which you must send us complete information requested in the attached document. Once you have sent us the information we will start the process to authorise the use of the material.

Andorra, Antigua and Barbuda, Argentina, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bolivia, Brazil, Canada, Korea, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Slovakia, Slovenia, Spain, Finland, France, Germany, Granada, Greece, Guatemala, Guyana, Honduras, Hong Kong, Hungary, Indonesia, Iceland, Israel, Italy, Jamaica, Japan, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Norway, New Zealand, Netherlands, Panama, Paraguay, Peru, Portugal, Romania, Saint Kitts and Nevis, San Marino, Saint Lucia, Saint Vincent and the Grenadines, Singapore, Sweden, Switzerland, Taiwan, Trinidad and Tobago, Turkey, United Kingdom of Great Britain and Northern Ireland, Uruguay, USA, Venezuela. A visitor's visa is not required for those who have a Hong Kong - SAR passport. A visitor's visa is not required for citizens of Ecuador, as it is a member of the Andean Community of Nations CAN. Citizens of the following countries do not require a business visa to enter Colombia: Ecuador, Japan, South Korea, Spain, and the United States.

Citizens of the following countries need a visa to enter Colombia: Albania, Algeria, Armenia, Bahrain, Bangladesh, Benin, Belarus, Bosnia and Herzegovina, Botswana, Burkina Faso, Burundi, Cape Verde, Cameroon, Chad, Comoros, Congo, Ivory Coast, Egypt, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea Bissau, Equatorial Guinea, Haiti, India, Kenya, Kiribati, Kyrgyzstan, Kosovo, Kuwait, Lesotho, Macedonia, Madagascar, Malawi, Maldives, Mali, Morocco, Mauritania, Moldova, Mongolia, Montenegro, Namibia, Nauru, Nepal, Nicaragua, Niger, Oman, Qatar, Central African Republic, Rwanda, Sao Tome and Principe, Senegal, Serbia, Seychelles, Swaziland, Thailand, Tanzania, Tajikistan, East Timor, Togo, Tonga, Tunisia, Turkmenistan, Tuvalu , Ukraine, Uzbekistan, Vanuatu, Vietnam, Zambia and Zimbabwe. The Consular Offices of the Republic of Colombia do not require any authorization to grant a visa.

To publish your company information on the site, the country's Official Tourism Site, you must be directly associated with the tourism union and be a tourist services provider (examples include: travel agency, hotel, inn, tour guide, car rental company, and professional conference operator). You must also be registered with the National Tourism Registry (RNT) if you are among the 13 tourism service providers who are required to issue the RNT under Law 1558 of 2012 and fulfill all Non-Fiscal Tourism payments, which are made every three months to FONTUR. If your company meets the above criteria, you may contact FONTUR at

We recommend contacting tour operators and/or travel agencies through:

a. At the top of the page, you’ll find several options in blue. Select “Practical Information” and then “Tourist Directory.” Here you'll find service providers and tour operators in Colombia.

b. If you already have the basic information for a tour operator in Colombia, you can visit, enter the name of the business, and search for additional information that will allow you to contact them directly.

Citizens of Argentina, Brazil, Paraguay, Uruguay, Bolivia, Chile, Ecuador, Peru and Venezuela do not require a visitor's visa for the categories of visiting tourist, temporary visitor and technical visitor to enter and stay temporarily in Colombia as a visitor. Equally, according to the treaty on travel documents for nations in  Mercosur  (Brazil, Argentina, Paraguay, Uruguay) and associated countries (Bolivia, Chile, Colombia, Ecuador, Peru, Venezuela,) you may enter the country with your National Identification Document. This document can be the same one that was issued initially and you have used up to the moment. 

To visit our country, the expiry date of your passport should not be less than 6 months or 180 days. If you are not a citizen of a MERCOSUR country you must renew your passport which should be valid for 10 years.

Colombia is a country full of natural and cultural riches. We invite you to visit, our country's official tourism website to learn more. Click the pink link entitled "Plan your trip", follow the instructions, and fill in the required information:

Where are you from? Enter your home country here. If you know your destination, you may enter it along with your dates of entry and departure from the country. It is not necessary to have this information in order to proceed. After clicking “Search,” the page will automatically suggest various activities and locations.

If you want to travel through a tour operator, we recommend clicking on the link or heading directly to At the top of this page, you will find several options in blue. Select “Practical Information” and then “Tourist Directory.” There you'll find tour service providers and tour operators based in Colombia.


Colombia in your smartphone

When you download the Colombia travel app you will discover why Colombia is Magical Realism. Through the app you can find calendar festivals, events and celebrations; use a map to explore our colorful destinations, look up for practical information on the different tourist attractions, and search for information about hotels and restaurants in many parts of the country.

Languages: Spanish / English